Service
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Mow the front & back yard, edge and
trim around the house, the fence line, &
grass line with mulching mowers, line
trimmers, and steel blade edgers.
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Scheduling
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The Season begins March 9th. At the time
of sign up, you will receive a mow day.
This day will remain the same for the
entire season and will only be offset by
heavy rain or severe weather.
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Payment
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We charge a credit/debit card each day
following the mowing service. Please keep
in mind that it may take up to 5-7 days
to post to your account.
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Declined Card
Protocol
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We at Better Lawns understand that we
may charge an account on a day were
funds are low, it happens to the best of us.
That is why if we receive a declined card
we wait until the day before the next
scheduled mowing to charge it again. If it
is declined again we will contact you to
try to resolve the issue. If we cannot reach
you before the next scheduled service, we
will take you off the schedule until we
can contact you.
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Special Pricing
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These prices are based on lawns of average
size (5,000-15,000sq. ft.). If grass is
taller than 8 inches additional charges
will apply. We do not look at lots prior to
giving an estimate, so your judgment is
trusted based on a few simple questions.
Also the prices are contingent until work
is actually done.
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Cancellation
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Customers are kept on the same schedule
until they call or email to cancel service.
A minimum of 4 mows are required
before one can cancel. If only 4 mows are
requested, they must be prepaid by check
or credit/debit card.
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One-Time
Mowings
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We will do one-time mowings, only if it
will fit on the schedule. Price for one time
mowings start at $45+tax.
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Skipping a
Service
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We allow a regular mowing customer to
skip up to 2 times per season. If their is
some reason you do not want us out that
week, please call or email prior to your
scheduled day.
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Gates & Pets
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At the time when you sign up for service,
please give us the combination to your
lock if you have one. Or please have it
unlocked at the time of service. We do not
return to mow back yards because of
locked gates. Also if you have aggressive
pets please place them inside on your
designated mow day.
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Complaints or
Damage
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In our history we have no unresolved
complaints. If you have a complaint,
please report it within 24 hours by phone
or email or the work will be considered
satisfactory. On the other hand, we
understand that damages may not be
discovered within the first 24 hours
following a mowing. That is why we give
7 days, until the next mowing to file a
complaint. At that point we try
everything in our power to resolve the
issue.
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Rain or Severe
Weather
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We do mow in light to moderate rain.
However, in the event that heavy rain or
severe weather interrupts our schedule, we
will return later that day or the following
day. If you do not want us to mow
because of rain, please keep in mind that
we will not return until your next
scheduled mowing. That will also count
as a skip and the grass will not look its
best. We have mulching mowers and can
mow wet grass effectively. Trust us, it
will not hurt the grass.
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Other Services
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We at Better Lawns try to stick to what
we do best, mowing. However, in addition
to that we do trim shrubs & very small
trees(under 6ft.). If other services like tree
trimming or pest control are desired,
please click here to look at our network of
companies who provide these services. We
are not related to these companies in any
way, so we will not benefit from you
utilizing their services.
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